What does support include?

Support for regular licenses and extended licenses on products from Bimo Code generally differ in terms of duration and the number of end products they cover. Here's a breakdown of what support typically includes for each license type:

 

Regular License:

  1. Support duration: A regular license usually includes 6 months of support from the date of purchase. After this period, support may need to be renewed or extended separately.
  2. Number of end products: The regular license allows you to use the purchased product in a single end product, such as a website or application.
  3. Bug fixes: Assistance in resolving any issues or bugs encountered with the product during the support period.
  4. Updates: Access to updates, bug fixes, and new features released by the author during the support period.
  5. General inquiries: Responding to general questions about the product's features, functionality, and compatibility.

 

Extended License:

  1. Support duration: The extended license typically includes 12 months of support from the date of purchase. This duration is longer compared to the regular license.
  2. Number of end products: The extended license permits usage of the product in a single end product, similar to the regular license.
  3. Bug fixes: Assistance in resolving any issues or bugs encountered with the product during the support period.
  4. Updates: Access to updates, bug fixes, and new features released by the author during the support period.
  5. General inquiries: Responding to general questions about the product's features, functionality, and compatibility.

It's important to review the specific terms and conditions provided by the author for each product as they may slightly vary. Authors have the discretion to define their support offerings, so it's recommended to carefully read the item's description and support policy provided by the author before making a purchase decision.

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